Categories
Services We Offer

A 360º packaging perspective – How boots on the ground insights prevent up in the air decisions

We have developed and refined our Smart360 process to where we can now quickly assess and action improvements for clients. However, this process works best if we can get up close to the coalface. Only with this careful on-site analysis can companies know with certainty their packaging is 100% fit for purpose.

Packaging peace of mind is a beautiful thing. That’s when companies know every product is contained in as efficient, sustainable, and effective way as possible given the unique circumstances and environment they operate in.

But how often is this peace of mind possible, given that most companies work within a ‘business as usual’ approach?

Confidence can only come through the type of in-depth knowledge possible from a thorough on-site assessment. Our Smart360 system provides precise data around a wide range of measurables, clarity that ensures businesses can make well-considered decisions for enduring results.

“Reports that say that something hasn’t happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns—the ones we don’t know we don’t know.”

Donald Rumsfeld, Former US Secretary of Defence.

So, how does it work? We follow a three-step, results-orientated approach to ensure packaging aligns with a business’s strategic and economic development plans.

Step 1: Analyse

Packaging fills many roles, from safe containment, through to marketing, and on to providing a robust vessel for the end user to access the product. With every movement, there is an opportunity to make changes, which can result in cumulative savings.

“The initial in-house assessment focused on the bags being the issue. However, closer analysis from our team found the root cause was in new bagging technology…”

Our analysts look closely at entire life cycle of the bag or sack. From manufacturing through to filling orders we’ll check each point to see where packaging processes and products can be improved.

This means looking at waste numbers for any issues, as well as checking sales cycles and operational processes. We’ll assess how your inventory is managed and how each product is placed in the market. Often, small additions or alterations have been made to meet the needs of the moment. However, without regular analysis, it can be hard to see whether these changes are still serving the right purpose.

One such example occurred with a company that was struggling with valve bags blowing up. The initial in-house assessment focused on the bags being the issue. However, closer analysis from our team found the root cause was in new bagging technology that had been recently implemented.

Our on-site diagnosis quickly established the best way forward – establishing the correct pressure and filling speed settings of the equipment. This didn’t just save ongoing costs associated with replacement bags. It also prevented a costly change in packaging.

Step 2: Optimise

A detailed analysis of the status quo will generally unearth opportunities for further optimisation.

A recent on-site assessment for one customer uncovered that bags were overhanging on pallets, which was causing several issues during storage and shipping. The packaging was over-specified for what was needed, and our subsequent recommendation reduced the size and, in doing so, reduced plastic use while increasing stability during transit.

By adding something like a gusset to a packaging product, more products may be able to be fitted onto a pallet, for example, reducing shipping costs. Of course, for some companies, a complete overhaul of product or packaging design may be suggested. This could be in line with new technologies in packaging, which might better serve the needs of your business and help you meet sustainability goals. Or a new Environmental Management System might be recommended.

Step 3: Implement

Once you have the data on hand, we can help you to embed pragmatic, effective changes that will optimise systems and increase savings. Sometimes it’s just a small tweak here and there that is needed for a positive result.

This might look like new product packaging created by our design team to better suit your needs, or a simple adjustment to existing packaging, through to a more efficient layout of your distribution centre. As we provide full in-house service for packaging design and supply, it can be simple and quick to implement changes.

This follow-through means your Smart360 analysis is always far more than a box ticking exercise. It allows companies throughout Australasia to remove the unknowns and pack, store, send, and sell with confidence.

To book a Smart360 site audit, click here.

Categories
Other

How to stay sustainably accountable – why EcoVadis accreditation matters

As the pace and the pressure increase to both lessen our impact and protect the environment it has never been more important to be sustainably accountable. Yet, it can be difficult to see both the small details and big picture of this impact. 

The business community has become increasingly cynical of empty promises. Many have grown wise to (and tired of) ‘greenwashing’, and expect brands to step up and be sustainably accountable for their actions. But how does a company prove that its dedication to positive change is more than just beguiling words?

Setting goals and measuring success against Environmental, Social and Governance (ESG) factors is an effective framework for ensuring sustainability practices are meaningful and effective. At Smart Pack, being transparent about our ESG practices, targets, and performance is essential to being accountable. It’s how we can show that we’re doing far more than pushing an empty slogan.

Many of our customers, particularly larger companies, need this information too. Ensuring they meet their own ESG reporting needs and fully understand their supply chains is vital.

Our clients don’t just want sustainable packaging options, they need to be able to prove that the packaging supplier they’ve chosen is a truly better option.

We knew we needed to increase our reporting capabilities so clients could be confident every part of our supply chain was covered and accountable – and that this information was backed-up with solid data.

Stepping up our sustainable accountability

In 2022, we began to consider our options for improved and more transparent sustainability reporting. There are plenty of options, but one stood out from the rest.

EcoVadis is considered the gold standard for measuring the sustainability performance of a company. This internationally recognized standard also matched the global scale of our network. EcoVadis was the right fit for our ambition.

To become EcoVadis rated we’ve had to complete a rigorous assessment process. This included measuring and sharing data on 21 different ESG indicators, including:

  • Environment – Evaluating our environmental impact, from energy consumption and emissions, to waste management
  • Labour and human rights –  We’ve looked closely at our health and safety practices, working conditions, and diversity across Smart Pack’s operations and supply chain
  • Ethics – Ensuring we stay true to strong ethical business practices and do not participate in corruption or anti-competitive practices
  • Sustainable procurement –  Looking at the sustainability of how Smart Pack sources our goods and services.

EcoVadis’ experts then spent months assessing the information and data and reviewed our performance and practices based on the Global Reporting Index (GRI), ISO 26000, the United Nations Global Compact and other international standards.

We’re proud to say that we achieved a Platinum rating, scoring particularly highly on environmental and ethical factors. This rating is in the top 1% of EcoVadis rated companies

The importance of accreditation

Good accreditation is all about delivering credible accountability. It’s easy enough to look at your own ESG factors and environmental initiatives and pat yourself on the back for a job well done. What is harder is to put your framework and processes under someone else’s microscope.

Engaging an internationally recognised auditing firm to conduct an assessment has enabled us to look deeper at our practices and our targets. By measuring our progress against international standards it has revealed areas for improvement and helped us to define our targets more clearly.

Our clients and contacts operate on a global scale, and we understand how important it is to reassure them that we’re doing everything we can so that our supply chain is absolutely transparent and entirely accountable. Everything is that much easier when we’re using frameworks and data to demonstrate the results.

Accreditation is reassessed annually and we’ll need to continue to perform at a high level to keep our rating. Of course, we can’t afford to take our foot off the accelerator. Consistently striving to do better, to keep measuring and assessing all that we do, helps us to grow and improve.

Accountability is a powerful tool to help companies do better by their customers, their communities and the environment. At Smart Pack we’ve found EcoVadis is perfect for first setting the standard and then inspiring our team to surpass it.